You can place a new correct order within 12 hours and email us and we will cancel the wrong old order for you and refund you as soon as possible.

Customers who contact us via email to cancel their order within 12 hours of placing the order will be offered a full refund unconditionally.

Customers who contact us within 12-24 hours of placing an order, we regret that due to the product already being in production, we are only able to offer you a 20% refund and continue with production shipment.

Any requests for order cancellation or change of information beyond 24 hours, we are sorry that we are unable to accommodate as your product has already entered the production process and is nearing completion of production.

If you have any quality issues after receiving your product, please contact us as soon as possible so we can offer a replacement or refund.

Once you place an order on our website, you are by default considered to agree to the above refund policy.